
Step 1
You make an enquiry
Step 2
We will email you, or call you back. We will do our best to give you the information you need.
Step 3
If you require indicative figures with regards to a loan we will ask if we can credit search you before we give you any figures. This is so we can provide the information that is relevant to your particular circumstances. Our search will leave a trace on your credit records.
Step 4
We will prepare a proposal and present it to the funder, advocating on your behalf and supplying any further information the underwriting team may request.
Step 5
The funder will credit search you, and this will leave a trace on your credit record.
Step 6
We will inform you of the funder’s decision, and any conditions which must be met to get the loan, as well asa. The Annual Percentage Rate (APR).
b. The total amount payable.
c. The size and timing of repayments.
d. The total charge for credit (including any additional charges the borrower is required to pay).

Step 7
If we think there may be a better offer available if we approached a different funder, we will tell you. But the first funder we approach will have been the one that we originally expected to give you the best offer. However, we will never pressurise you to enter any agreement.
Step 8
If the funder rejects your application, we will advise you if we think there is another funder who may make an offer. In that case, we will repeat steps 5-8.
Step 9
Before you sign the agreement, we will explain to you the rate of interest and how interest charges are calculated. We will also explain details of other charges, for example in the event of a default, or rebates in the case of early settlement, and give you an opportunity to reflect upon how this commitment may impact you.
Step 10
We will arrange to sign finance documents with you and obtain proof of identification as required.